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We currently ship across Pakistan. International shipping options may be introduced in the future.

Shipping is charged at a flat rate of PKR 500 across Pakistan, regardless of location. Occasionally, special promotions or limited-time offers may include discounted or free shipping.

Orders are typically delivered within 5–8 working days, depending on your location. Delivery timelines may vary during peak periods or promotional campaigns.

Yes. Orders can be cancelled within 24 hours of placement. Once an order enters processing or dispatch, it cannot be cancelled.

If your order arrives damaged or with a manufacturing defect, please contact us within 48 hours of delivery with photos. We'll review the issue and assist accordingly.

TravX grill comes in 9 pieces including three cooking grates. Flat plate and skewers are sold separately or available in bundled sets.

TravX is made from raw steel and intentionally left unpainted. Paint and coatings burn off under direct charcoal heat. Instead, the grill is pre-treated with a thin protective oil layer, allowing it to naturally develop a durable black patina with use.

Raw steel can rust if left wet or stored improperly. With proper care, cleaning, drying, and light oiling after use — TravX develops a protective patina that resists rust and improves over time.

Every TravX grill is made from raw steel, and natural surface markings, textures, and colour variation are normal. These variations are part of the material's character and do not affect performance.

Yes. TravX uses a stable, interlocking design that locks firmly into place once assembled, ensuring stability during cooking.

No. TravX is designed for outdoor use only or in well-ventilated environments. Charcoal produces carbon monoxide and must never be used indoors or in enclosed spaces.

TravX Mini is a more compact version of TravX, designed for smaller gatherings and lighter carry. It offers the same raw steel construction, engineered airflow, and modular cooking approach — in a smaller footprint.

TravX Mini comes in 5 pieces including one full-length cooking grate. Flat plate and skewers are sold separately or available in bundled sets.

Yes. TravX Mini follows the same flat-pack, tool-free assembly process and care principles as TravX.

The Angarah Charcoal Burner is designed to light charcoal quickly, evenly, and without chemical fuels, using engineered airflow and natural convection.

With Angarah Ignition Disks, charcoal is typically ready in 10–15 minutes, lighting evenly from the bottom up.

Yes. All metal surfaces become extremely hot during use. The burner includes a heat shield and heat-resistant wooden handle, positioned at a calculated distance for safer handling. Always use gloves when necessary.

No, but they are recommended for the most consistent, clean, and chemical-free ignition experience.

Yes. They are made from natural, chemical-free materials and produce no harmful fumes or flavour contamination.

Do not unwrap the ignition disk. Light the disk from two opposite corners, place it inside the charcoal burner, wait a few seconds, fill the burner with charcoal, and let natural convection do the rest.

Allow the product to cool, brush off residue, wipe with a dry cloth, and apply a thin layer of oil. If water is used, dry immediately. Avoid detergents and abrasive cleaners.

Use a neutral, food-safe oil with a high smoke point, such as canola oil. Apply only a very thin layer.

Yes. Uneven patina development is normal and part of the natural seasoning process.